Unified fan data platforms. For a professional sports franchise, we integrated event, shopping, primary ticketing, and secondary ticketing data into a unified data warehouse. For the first time, the organization could see a complete picture of fan behavior across products, services, and verticals.
Customer segmentation for targeted outreach. We built quantitative fan segments and pushed them back into the CRM for direct use by Sales and Marketing teams. Instead of blasting the entire database, the team could target high-value segments with relevant offers.
ML-driven revenue optimization. For a major entertainment venue, we built machine learning models across 9 parking lots that generate automated per-lot pricing recommendations. The best-performing lots achieved 1% prediction accuracy, connecting data science directly to revenue decisions.
BI platform overhaul. For a professional sports franchise, we overhauled the data pipeline, expanded the BI platform, and unlocked new digital capabilities that drove 20% revenue growth from data-driven decisions in one year.